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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $64,800.00 - $80,300.00
Work Schedule
Standard Hours
Benefits
Profit sharing
Monthly bonuses
quarterly bonuses
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Job Description
Diversified Restaurant Group (DRG) is an innovative and fast-growing restaurant franchise company that operates numerous Taco Bell and Arby’s locations across multiple states including California, Kansas, Missouri, Nevada, and Alaska. Founded in 2012 as a modest 30-unit Taco Bell operation, DRG has expanded significantly to manage over 300 units today, employing more than 6,000 team members. DRG emphasizes a people-first culture, cultivating an environment that combines the advantages of a large corporation with the personal touch and camaraderie typically found in smaller companies. The company prides itself on strong community ties, supportive leadership, and a collaborative workplace atmosphere which encourages... Show More
Job Requirements
- Must be at least 18 years old
- ability to read, speak and comprehend English
- minimum education 4-year degree preferred
- 2 years multi-unit experience preferred
- 5 years demonstrated restaurant operations experience required
- must maintain current health card according to state or local requirements
- must have reliable transportation and maintain a valid driver’s license and insurance
- must pass criminal background check including motor vehicle record
- must pass and maintain Serve-Safe certification
Job Qualifications
- Minimum of 5 years demonstrated restaurant operations experience
- 2 years of multi-unit experience preferred
- 4-year degree preferred
- excellent leadership and coaching skills
- strong business acumen
- problem-solving abilities
- effective communication and interpersonal skills
- ability to motivate and develop teams
- knowledge of restaurant financial controls and operations
- Serve-Safe certification required or ability to obtain
- valid driver’s license and reliable transportation
- ability to read, speak and comprehend English
Job Duties
- Coach and support restaurants by providing timely and consistent development
- ensure general managers provide appropriate development for assistant managers and other team staff
- encourage management teams to improve performance
- utilize restaurant visit routines as a forum for discussion and coaching
- hold regular area meetings to demonstrate teamwork
- build people capability through execution of the Bench Plan
- ensure all general managers and assistant managers are Serve-Safe certified
- ensure all team members and managers are certified for their role based on company standards
- effectively communicate brand culture and strategy to restaurant teams and district office
- discuss company goals and performance in sales meetings and rallies and ensure engagement of the entire team
- function as a team builder and coach and eliminate communication barriers
- manage controllable expenses to plan and ensure financial controls are met
- ensure area-wide consistency in execution of all marketing programs
- develop core learnings and standards and use coaching plans to drive restaurant visit agendas
- handle customer concerns promptly and help management teams resolve issues
- recognize and reward customer mania behavior
- drive restaurant operations to achieve or exceed standard results
- hold general managers and assistant managers accountable for growing sales and executing standard processes
- monitor success daily using area coach tools
- create and maintain a positive community image
- ensure ICOS processes are executed in restaurants
- use operating measures to monitor profit variables
- review management and team member schedules weekly for effectiveness
- enforce brand control procedures for cash management and shift drawer accountability
- analyze business using profit and loss reports and establish tactics for improvement
- conduct period and quarterly business reviews to improve performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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