Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional Development
Job Description
The hiring establishment is a dynamic company operating within the retail and food service industry, managing multiple store locations to deliver high-quality customer experiences and achieve strong financial performance. This company is dedicated to maintaining rigorous operational standards across all its units, underscoring its commitment to excellence, safety, and team development. With a sizeable geographic footprint consisting of approximately 2 to 15 store units, it emphasizes growth, professional development, and the promotion of talent from within, ensuring a vibrant work culture fueled by motivated and well-trained teams.
The company focuses on delivering outstanding customer service and operational efficiency by emp... Show More
The company focuses on delivering outstanding customer service and operational efficiency by emp... Show More
Job Requirements
- Must be at least 21 years of age
- minimum of 2 years multi-unit store management experience
- ability to work approximately 50 hours per week
- ability to work flexible hours including weekends and closing shifts
- ability to travel frequently between stores
- stamina to work 40-50 hours per week
- ability to stand and walk for 4-8 hours per day
- ability to lift and carry up to 25 lbs
- must tolerate varying temperature environments
- must tolerate high noise levels from music and customer traffic
Job Qualifications
- Ability to understand financial reports
- experience with OSHA, EEOC, FMLA, FLSA, and health department matters
- ability to develop people
- ability to empower the store teams to do what is right and to take care of the customer
- excellent verbal and written communication skills
- excellent leadership and organizational skills
- proven track record of exceptional customer service
- ability to travel frequently between store locations
- available to work flexible hours including weekends and closing shifts
Job Duties
- Enforce company standard operating policies and procedures
- oversee daily operations standards and financial performance of stores
- assist in recruiting and training of new team members and in re-training of current staff when needed
- assess talent and provide constructive feedback
- assist in new menu, product, and marketing promotion rollouts
- provide overall leadership and direction to all store employees and managers while positively coaching, counseling, and motivating staff
- counsel and discipline team members while resolving internal conflicts and improving team member performance
- respond quickly to customer concerns and proactively identify potential concerns
- ensure all employees are trained, motivated, and empowered to deliver total customer satisfaction
- prepare qualified employees for promotion and develop adequate numbers of managers
- maximize financial performance by managing cost of goods sold and labor while increasing sales
- enforce all federal, state, and local labor laws
- uphold food safety, handling, and sanitation requirements
- manage a geographic region with approximately 2-15 units
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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