Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and Development
Job Description
Our company is a distinguished hospitality group operating multiple hotels throughout Cleveland, known for maintaining high standards in guest services and event management. We pride ourselves on providing exceptional experiences through professional and dedicated staff, ensuring luxury and satisfaction for every guest. Our hotels offer a range of services and amenities catering to corporate events, banquets, and private functions, establishing ourselves as a leader in the hospitality industry in the region.
We are currently seeking an experienced Audio Visual Banquet Manager to oversee the AV Banquet service operations across all our Cleveland hotels. This role is pivotal in managing day-to-d... Show More
We are currently seeking an experienced Audio Visual Banquet Manager to oversee the AV Banquet service operations across all our Cleveland hotels. This role is pivotal in managing day-to-d... Show More
Job Requirements
- Education of one to two years post-high school
- Experience of two to three years in a related hospitality or catering role
- Ability to lift up to 50 pounds occasionally
- Capacity for standing for up to four hours
- Ability to climb stairs and perform mobility tasks
- Good verbal communication skills
- Ability to read banquet event orders and process payroll
- Minimal travel availability
- Professional appearance and attitude
Job Qualifications
- One to two years of post-high school education
- Two to three years in a related position within hospitality or catering
- Advanced knowledge of catering, food and beverage management principles
- Ability to analyze data and make recommendations
- Good oral communication skills
- Bilingual preferred
- Experience supervising teams of up to 50 employees
- Proficient in computer and office equipment use
Job Duties
- Analyze banquet event orders, communicate effectively with customers, managers and associates to ensure all room set-ups, AV equipment, supplies, staffing meet or exceed customer expectations
- Review all schedules, equipment, supplies and organize workflow to ensure quality events daily
- Monitor and control banquet budget including labor costs, beverage costs, supplies and equipment
- Implement company programs and resolve daily operational problems ensuring compliance with safety and security regulations and SOPs
- Supervise human resources in the AV banquet area including hiring, training, coaching, conducting performance reviews, and recommending discipline
- Participate in special projects, task forces and committees as requested
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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