Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid vacation
sick days
Paid holidays
Medical Coverage
401k Match
Free park entry
Complimentary tickets
food discounts
Park merchandise discounts
Employee events
Job Description
Dorney Park & Wildwater Kingdom is a renowned amusement and water park located in Allentown, Pennsylvania. Established as a premier destination for family entertainment, it offers a vast array of thrilling rides, water attractions, and seasonal events that draw visitors from across the region. The park integrates exciting roller coasters and family-friendly rides with the expansive Wildwater Kingdom waterpark, ensuring a comprehensive recreational experience. Recognized for its commitment to safety, quality service, and guest satisfaction, Dorney Park focuses on providing a fun and secure environment for all visitors while fostering a lively workplace culture for its employees. The company operates... Show More
Job Requirements
- Associates degree required
- minimum 5 years of related experience in water park operations
- 2 or more years in a supervisory capacity
- ability to obtain Lifeguard Training Program Instructor or Instructor Trainer license
- Certified Pool Operator certification or ability to obtain
- CPR and Basic First Aid certification
- strong leadership and communication skills
- knowledge of federal, state, and local safety regulations
- familiarity with Microsoft Office
- valid driver’s license
- flexibility to work nights, weekends and holidays
Job Qualifications
- Associates degree required
- bachelor’s degree preferred
- 5+ years of related experience in water park operations, including 2 or more years in a supervisory role
- eligibility and ability to obtain a Jeff Ellis & Associates International Lifeguard Training Program Instructor or Instructor Trainer license
- ability to be a Certified Pool Operator and advise on pool chemistry and filtration as necessary and according to CPO protocol
- ability to learn and perform CPR and Basic First Aid and maintain current certification
- exhibits a positive and involved team attitude to all and promotes positive relations through an environment that encourages open communication, trust, and mutual respect
- must be familiar with safety standards, policies, and procedures along with excellent analytical and planning skills
- proficient in Microsoft Office suite
- driver’s license required
Job Duties
- Ensure the safety of guests and associates on all Wildwater Kingdom waterpark attractions, including compliance with federal, state, local and company codes, standards, and procedures including but not limited to ADA, ASTM International, Department of Labor, Department of Health, OSHA, as well as ride manufacturers and internal safety procedures, by planning, coordinating, and supervising daily operations
- Successfully implement Jeff Ellis & Associates International Lifeguard Training Program, including training requirements, operating procedures, and achieving the highest audit results
- Complete, maintain, verify, and retain required documentation, ensuring all is up-to-date and accurate, including daily ride inspections, audits, operating checklists, zone validations, training documentation
- Respond to in-park situations and attraction down time
- observe and report park conditions to Maintenance as necessary for resolution
- communicate trends and recommendations to resolve or mitigate
- Oversee the operations of Dorney Park’s Wildwater Kingdom waterpark, including recruiting, hiring, training, and maintaining company standard operating procedures
- Establish, maintain, and improve operational procedures and policies
- Routinely perform as Aquatics Manager on Duty and Park Manager on Duty, maintaining a constant presence in the park
- Encourage and ensure a safe and pleasant work environment for all associates
- accountable for all operational locations operating safely and efficiently as well as providing guest service standards through effective planning, execution and communication
- Oversee the preparation of the department’s operating budget and maintain control over expenditures
- Prepare, receive, or review various records including projections, attendance reports, new ride manuals, maintenance reports, contracts, design drawings, operations reports, rescue reports, safety reports, staffing reports, status reports, purchase orders
- Clearly describe and assign responsibility and authority for the operation, maintain cleanliness, efficiency of operations and outstanding guest service
- Establish, maintain, and enforce location specific operating standards and policies
- Adhere to and enforce all Six Flags and specific park policies and procedures, including safety, attendance and EEO policies
- Demonstrate commitment to customer service in all aspects of employment
- Work closely with the Business Intelligence department to support park execution regarding scheduling, time, and attendance requirements in accordance with scope of position expectations
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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