Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Retirement Plan
Employee assistance program
Paid holidays
Paid Time Off
company-sponsored events
Job Description
Orthopaedic & Spine Center of the Rockies (OCR) is a well-established and respected provider of orthopaedic care serving the states of Colorado, Wyoming, and Nebraska for over 55 years. Known for delivering exceptional medical services across a wide spectrum of musculoskeletal conditions, OCR prides itself on its commitment to patient-centered care, advanced medical technology, and expert orthopedic specialists. Throughout its expansive history, OCR has built a reputation as a leader in the medicine of motion, ensuring mobility and enhanced quality of life for its patients. OCR operates multiple clinics and integrates innovative practices and compassionate care with the latest advancements... Show More
Job Requirements
- High school graduate or equivalent
- one year of previous medical appointment scheduling preferred
- familiarity with scheduling software Centricity a plus
- demonstrated knowledge of medical terminology
- orthopedic specialty a plus
- knowledge of grammar, spelling, and punctuation
- knowledge of proper phone etiquette and customer service concepts
- core competencies in communication, customer service, technology use, adaptability, teamwork and confidentiality
Job Qualifications
- High school graduate or equivalent
- one year of previous medical appointment scheduling preferred
- familiarity with scheduling software Centricity a plus
- demonstrated knowledge of medical terminology and orthopedic specialty preferred
- strong knowledge of grammar, spelling, and punctuation
- knowledge of proper phone etiquette and customer service techniques
- core competencies in communication, customer service, technology use, adaptability, teamwork and confidentiality
Job Duties
- Receives and processes a high volume of incoming calls for appointments
- schedules appointments for OCR physicians in accordance with physician and department requirements
- transfers calls appropriately in a multi-extension system
- instructs patients to bring appropriate paperwork such as insurance cards and x-rays
- answers patients' questions concerning appointments
- cancels and reschedules appointments according to physician schedule changes and notifies appropriate clinic personnel
- notifies and coordinates with medical assistants any appointment changes for same-day or next day and emergent patient requests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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