Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $67,000.00
Work Schedule
Flexible
On-call
Day Shifts
Benefits
competitive salary
Health Insurance
401(k)
vacation
development opportunities
Job Description
Flynn Group LP, founded in 1999 by Chairman and CEO Greg Flynn, stands as the largest franchise operator worldwide and ranks as the third largest restaurant operator in the United States, surpassed only by Starbucks and Chipotle. This esteemed company owns and operates a diverse portfolio of over 2,600 restaurants and fitness clubs across renowned brands such as Applebee's, Arby's, Taco Bell, Panera, Pizza Hut, Wendy's, and Planet Fitness. Operating in 44 states and Australia, Flynn Group generates impressive annual sales of $4.6 billion and employs upwards of 75,000 individuals. More detailed information about the company is available at www.flynn.com.
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Job Requirements
- Strong knowledge and experience with restaurant operations
- Intermediate user proficiency in Microsoft Office
- Excellent communication skills
- Ability to work with complex instructions and mathematical concepts
- Ability to multitask and stay organized
- Must be able to lift up to 50 pounds
- Ability to stand for long periods
- Ability to navigate ladders and work in cramped spaces
- Flexible schedule with potential for variable hours from 30 to 50+ per week
- Must be available for travel within the market and to training locations
- Must provide own insured vehicle
- Ability to work overnight and early morning hours as needed
Job Qualifications
- Strong knowledge and experience with restaurant operations
- Good working knowledge of POS systems
- Intermediate user level with Microsoft Office products
- Good communication skills
- Ability to read, analyze, and interpret business and technical documents
- Ability to write reports and business correspondence
- Effective presentation and response skills
- Ability to apply mathematical concepts such as fractions, percentages, and ratios
- Ability to solve practical problems with limited standardization
- Ability to interpret various forms of instructions
- Well organized with multitasking ability
- A+ certification is a plus
- Dell Certified Technician certification is a plus
- Microsoft Office Specialist certification is a plus
- Microsoft Certified Desktop Support Technician (MCDST) certification is a plus
Job Duties
- Provide first-level hardware and software support for restaurant POS systems
- Install and configure PCs, laptops, printers, and related hardware
- Assist and collaborate with vendor personnel and IT Help Desks for issue resolution
- Conduct advanced diagnostics and repairs on POS hardware
- Oversee credit card software testing and verify hardware compatibility
- Maintain and monitor spare equipment and supply inventory for restaurants
- Support restaurant openings, remodels, and technology upgrades
- Respond to help desk calls and distribute second-level support appropriately
- Participate in testing new POS hardware and software upgrades
- Maintain documentation of software and hardware settings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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