Applebee's Restaurant Systems Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $67,000.00
Work Schedule
Flexible
On-call
Benefits
competitive salary
Health Insurance
401(k)
vacation
development opportunities
Job Description
Founded in 1999 by Chairman and CEO Greg Flynn, Flynn Group LP, formerly known as Flynn Restaurant Group, has grown into the largest franchise operator in the world and is the third largest restaurant operator in the United States after Starbucks and Chipotle. The company owns and manages over 2,600 restaurants and fitness clubs across leading brands such as Applebee's, Arby's, Taco Bell, Panera Bread, Pizza Hut, Wendy's, and Planet Fitness. Flynn Group's operations span 44 states in the US and include locations in Australia, generating an impressive $4.6 billion in sales and employing more than 75,000 people. Additional information... Show More
Job Requirements
- high school diploma or equivalent
- experience in restaurant operations and POS systems
- ability to lift up to 50 pounds
- ability to work flexible hours including overnight or early morning as needed
- ability to travel within the market and to training locations
- must have a vehicle with insurance
- excellent problem-solving skills
- good communication and interpersonal skills
- capability to work in confined spaces and on ladders
Job Qualifications
- strong knowledge of restaurant operations
- experience with POS systems
- intermediate user level with Microsoft Office products
- good communication skills
- ability to analyze and interpret technical information
- ability to write reports and business correspondence
- ability to present information effectively
- well organized and able to multitask
- familiarity with mathematical concepts relevant to the role
- A+ Certification is a plus
- Dell Certified Technician is a plus
- Microsoft Office Specialist Certification is a plus
- Microsoft Certified Desktop Support Technician Certification is a plus
Job Duties
- Provide first-level hardware and software support for Applebee's restaurant systems
- Assist remote users with hardware and software issues
- Install, configure, and maintain PCs, laptops, printers, POS terminals, and network devices
- Perform troubleshooting and diagnostic testing of hardware and software
- Collaborate with vendors for repairs and software updates
- Support restaurant openings and remodels technology setup
- Manage help desk calls and escalate issues appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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