Applebee's Key Supervisor- Deptford- 2060015
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid training
Vision Insurance
Job Description
Flynn Group, founded by Greg Flynn, began its journey with the acquisition of eight Applebee's restaurants in 1999. Over the past two decades, the company has experienced remarkable growth by expanding its portfolio through building new stores and acquiring additional franchise operators. This growth has established Flynn Group as the largest Applebee's franchisee in the world, operating over 460 Applebee's restaurants across 24 states. With a solid foundation anchored in exceptional service and operational excellence, Flynn Group has expanded beyond the Applebee's brand to become the largest franchise operator globally, managing a diverse portfolio of premier restaurant and fitness brands... Show More
Job Requirements
- Reading, writing, basic math and verbal communication skills required
- must be able to speak clearly and listen attentively to employees, dining room staff, and guests
- must be able to read and write to facilitate communication
- capable of using POS and back office computer system
- should be a certified trainer in all positions for either FOH or BOH
- able to come to work when scheduled or give appropriate notice and documentation for missed shifts
- exhibits leadership qualities among hourly employees
- must obtain District Manager/Market President approval
Job Qualifications
- Reading, writing, basic math and verbal communication skills
- able to speak clearly and listen attentively
- capable of using POS and back office computer system
- certified trainer in all positions for either FOH or BOH preferred
- exhibits leadership qualities among hourly employees
- must obtain District Manager/Market President approval
Job Duties
- Ensures prompt, friendly service according to company guidelines
- fosters a culture in accordance with the Flynn – Applebee’s Premier Card of Values and Beliefs
- ensures product preparation and presentation uncompromisingly meeting company standards
- receives product to identify freshness to company standards and ensure invoice accuracy
- refers all verbal and guest complaints to the MOD
- corrects unsafe practices or conditions
- promotes restaurant organization, cleanliness and sanitation on a clean as you go basis
- advises MOD of any non-routine situations
- promptly and properly completes all assignments
- communicates with managers daily through management log and shift change meetings
- completes all other assigned duties and responsibilities
- demonstrates proper execution of training systems as outlined by the company
- assures the compliance with company policies, practices and procedures
- acts as coach to all employees
- maintains and controls the assets of the company and complies with cash handling procedures
- ensures that unit keys are administered per shift and stay in the unit
- assists management team with line checks and other daily control duties
- develops goals and action plans for own personal and professional growth
- provides a role model for employees
- exhibits a passion for service and encourages the same in the staff
- exhibits a professional image
- completes all assignments and duties properly and on schedule
- learns all employee-training programs
- learns to assess the effectiveness of employees and how to give motivational feedback and development direction
- learns to identify poor performance and/or issues that could lead to disciplinary action and communicates those to the management team
- learns limits of authority
- mixes ingredients such as liquor, soda, water and fruit juice to prepare alcoholic and non-alcoholic beverages
- interacts verbally with all bar guests creating a friendly and upbeat atmosphere
- serves food and drinks to all bar guests
- completes assigned opening and closing side work
- slices fruit and vegetable garnishes for drinks
- presents guest checks to bar patrons, makes correct change and/or completes any necessary charge card transactions
- processes employee and/or manager food orders
- relays food orders to kitchen via the point-of-sale computerized register system
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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