Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.80
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Employee assistance program
Job Description
Hy-Vee is a well-established supermarket chain known for its customer-centric approach and strong community values. Founded on a commitment to provide excellent service and quality products, Hy-Vee has built a reputation for fostering a positive work environment where employees feel valued and empowered. The company operates in the retail food sector, combining convenience, variety, and customer care to deliver an exceptional shopping experience. With a focus on innovation and continuous improvement, Hy-Vee integrates technology and personal service to meet evolving customer needs, such as the growing demand for online grocery shopping.
The role of an Aisles Online Shopper... Show More
The role of an Aisles Online Shopper... Show More
Job Requirements
- commitment to the Hy-Vee mission and a willingness to promote the values of the company
- visual requirements include ability to see detail at near range with or without correction
- must be physically able to perform medium work occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
- must be able to perform stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
- employment contingent upon successful completion of a pre employment drug screen
Job Qualifications
- high school diploma or equivalent preferred
- good verbal and written communication skills
- strong interpersonal skills
- ability to relate to and interact with people in a friendly, professional manner
- ability to identify problems, develop and execute solutions
- must possess the ability to substitute products for customers upon request and unavailability
- well organized, able to multi-task, and work in a fast-paced environment
- ability to work independently and complete daily workload with limited supervision
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- makes an effort to learn customers’ names and to address them by name whenever possible
- assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone and emails promptly and provides friendly, helpful service to customers who call
- accurately selects groceries ordered online by customers
- selects highest quality produce, meat, and other fresh products
- selects, scans, and bags items from all temperature zones
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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