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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Marriott International is the world's largest hotel company, renowned for its vast portfolio of brands, hotels, and opportunities for career growth and success. With a focus on diversity and inclusion, Marriott fosters a supportive environment where associates from various backgrounds can thrive and develop their talents to their fullest potential. Emphasizing values such as belonging and personal growth, Marriott invites all candidates to become the best version of themselves within their global team. The company is committed to equal opportunity employment, ensuring non-discrimination based on disability, veteran status, or any other legally protected basis.
The role of Anytime Ambassado... Show More
The role of Anytime Ambassado... Show More
Job Requirements
- Be located within 100 miles of San Antonio CEC
- Have at least six months related experience in Loyalty Knowledge Group or higher
- Possess high school diploma or GED equivalent
- No supervisory experience required
- Ability to maintain confidentiality
- Ability to handle multiple communication channels
- Availability to work full-time remotely
Job Qualifications
- High school diploma or GED equivalent
- Minimum six months related experience in Loyalty Knowledge Group or higher
- Strong communication skills
- Ability to evaluate and analyze guest needs
- Customer service orientation
- Professional appearance and demeanor
- Ability to work remotely effectively
Job Duties
- Respond to guest inquiries via phone and email
- Expedite member requests efficiently
- Evaluate and analyze guest needs to recommend tailored travel solutions
- Escalate complex issues to Personal Ambassadors
- Follow company policies and procedures
- Maintain confidentiality and protect company assets
- Provide professional and clear communication
- Foster positive working relationships with team members
- Stand, sit, or walk for extended periods
- Perform other reasonable job duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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