Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Holiday pay
event-based work
Flexible Hours
Staff meals
Retail Discounts
Paid training
Free parking
Monthly recognition program
Job Description
Intuit Dome is the state-of-the-art home arena for the LA Clippers, located in Inglewood, California. Opened in August 2024, this modern venue spans over 1 million square feet and is designed to revolutionize the live event experience for fans. Intuit Dome hosts hundreds of sporting events and concerts each year, featuring impressive facilities such as a team training center, business operations offices, five full-sized basketball courts, an 80,000 square foot outdoor plaza, and a unique double-sided Halo Board made up of more than an acre of LED screens. Set to host major events like the 2026 NBA All-Star game and... Show More
Job Requirements
- must be available to work a flexible schedule including weeknights, weekends, and holidays
- able to lift or move equipment up to 40 pounds
- able to stand, sit or remain in a stationary position during shift
- able to bend at the waist, reach overhead and horizontal
- comfortable working at various heights
- able to work in both indoor and outdoor environments including inclement weather
- able to work around high noise levels and vibrations
Job Qualifications
- some experience working in or exposure to ticketing operations or box office roles
- knowledge of Ticketmaster or other ticketing products a plus
- ability to learn, contribute and thrive in a fast-growing, dynamic environment
- excellent communication and customer service skills
- proficient digital literacy and ability to quickly learn basic arena ticketing platform (Ticketmaster)
- previous experience in retail, customer service, or live event/entertainment ticketing space preferred but not required
Job Duties
- assist guests by trouble-shooting ticketing issues and assisting with account lookup/creation
- accurately employ troubleshooting procedures to ensure ticket integrity while responding to guest needs and concerns
- use open, flowing communication with and through others to assist a variety of people with their ticketing needs
- assist guests in downloading, signing up, and using the Intuit Dome App
- proactively pursue opportunities to create positive first impressions and long-lasting positive memories
- comply with all standards, expectations, and policies of the Guest Experience department
- proficiently use technology and assigned company equipment to perform job duties
- assist guests with general arena information such as event availability, pricing, seat selection, scheduling, and parking
- consistently contribute to a world class guest experience that welcomes every guest and demonstrates service culture commitments
- interact professionally with building staff, clients, guests, supervisors, and other arena staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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