Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee assistance program
Professional development opportunities
Job Description
Broadway Dallas is a well-established nonprofit organization that has been bringing the best of Broadway touring productions to North Texas audiences since 1941. Situated in the historic Music Hall at Fair Park in Dallas, TX, Broadway Dallas is dedicated to promoting excellence in live musical theatre through year-round performances catering to diverse audiences of all ages. The organization is committed to enriching the cultural landscape of North Texas and the broader Southwest Region, impacting lives through educational and community outreach programs aimed at children and families. As a 501(c)(3) nonprofit, Broadway Dallas relies on various funding sources to maintain affordable... Show More
Job Requirements
- One year of associate or other entry-level full-time experience in nonprofit fundraising or event ticket sales
- High school diploma or equivalent
- Demonstrated organization skills including attention to calendar/scheduling of tasks and CRM data input
- Demonstrated clear verbal and written communication skills
- Demonstrated reliability, punctuality, and ability to complete assigned tasks
- Access to consistent method of transport to/from the Music Hall at Fair Park and other designated work locations (venues, off-site event/meeting sites, etc.)
Job Qualifications
- One year or more of regular reporting and data entry in Archtics and Raiser's Edge including ticket and credit card processing, communications, ticket sales, and reporting
- Associates degree or higher
- Experience transacting in Raiser's Edge and/or Archtics (TicketMaster)
- Experience transacting in other CRM or ticketing databases
- Demonstrated appreciation of musical theatre or the performing arts in general
Job Duties
- Maintain consistent and punctual coverage of the CenterStage membership phone and email hotlines during published hours of availability
- Answer inquiries in real time to fulfill donor benefits to CenterStage donors at the $1,000 level or higher such as ticket purchases, exchanges, donations, upgrades, parking passes, food and beverage vouchers, and more
- Clearly, accurately, and efficiently communicate with donors, both verbally and via electronic communication regarding ticket transactions, pricing, seating, ticketing policies, parking, and general information
- Assist with seasonal projects such as subscription renewals, subscription upgrades, membership renewal and upgrade campaigns, reseating projects, and others as assigned
- Provide current and prospective donors with a menu of options and offerings, presenting upgrade opportunities when appropriate
- Assist in annual fund postal and electronic mailings and other donor communications as assigned
- Respond to donor inquiries through multiple channels including phone, email, postal mail, and in-person in a timely manner while exhibiting stellar customer service skills
- Promptly coordinate the release of seating holds
- Assist in administrative and operational planning and preparation for each Broadway show’s membership suite in conjunction with the Development Events Manager
- Provide receipts for subscription and ticket purchases as required
- Process credit card donations and transactions
- Document details of donor interactions and share information as appropriate with Development team members
- Serve as the lead and exclusive development department contact in the membership suite for at least one performance per Broadway engagement
- Perform all other tasks and duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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