United Airlines, Inc logo

United Airlines, Inc

Analyst - Ops Products & Strategy

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.75 - $43.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
hybrid work schedule

Job Description

United Airlines is a leading global airline committed to connecting people and uniting the world through its expansive network of flights and services. With a reputation for safety, reliability, and customer-centric operations, United Airlines serves millions of passengers annually, providing seamless travel experiences worldwide. The airline’s Network Operations team plays a crucial role in managing its global operations around the clock, ensuring that flights are scheduled, dispatched, and routed efficiently while coordinating with maintenance, line planning, and crew scheduling to keep operations smooth and on time. This team acts as the eyes and ears on the ground, monitoring flights from... Show More

Job Requirements

  • bachelor's degree or related experience
  • 2 years of relevant experience
  • strong knowledge of airport and network operations
  • proficient in the use of Microsoft Office products (Excel Word Power Point)
  • ability to work with cross functional groups- strong relationship building skills
  • strong interpersonal verbal and presentation skills
  • highly organized and the ability to multi-task competing priorities
  • must be legally authorized to work in the United States for any employer without sponsorship
  • successful completion of interview required to meet job qualification
  • reliable punctual attendance is an essential function of the position

Job Qualifications

  • bachelor's degree or related experience
  • 2 years of relevant experience
  • strong knowledge of airport and network operations
  • proficient in the use of Microsoft Office products (Excel Word Power Point)
  • ability to work with cross functional groups- strong relationship building skills
  • strong interpersonal verbal and presentation skills
  • highly organized and the ability to multi-task competing priorities
  • must be legally authorized to work in the United States for any employer without sponsorship
  • successful completion of interview required to meet job qualification
  • reliable punctual attendance is an essential function of the position
  • bachelor's degree with an emphasis on airline management aviation or industrial engineering
  • 2 years of experience in operations airline process engineering quantitative and qualitative analysis
  • experience with process/system mapping and analysis
  • project management experience
  • experience using at least one database management system
  • ability to conform to shifting priorities demands and timelines through analytical and problem-solving capabilities

Job Duties

  • assist operational users in gathering business requirements and support in presenting final analysis to leadership and coordinate with IT team to ensure tools meet requirements to support operational needs by helping to plan and conduct quality assurance testing
  • help evaluate business processes identify requirements suggest areas for improvement by developing functional requirements and user stories
  • support network and station operations initiatives aimed at enhancing operational communication to drive efficiency consistency and accountability
  • support the monitoring of airline performance and assist operational leaders in addressing performance issues by improving operational tools
  • coordinate with training and change management teams to help deliver effective communication and training to successfully launch new or updated tools and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.