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United Airlines

Analyst - Ops Products & Strategy

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.75 - $43.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
hybrid work environment

Job Description

United Airlines is one of the largest and most prominent airlines globally, known for its extensive network operations that connect millions of passengers to their destinations safely and efficiently daily. The company prides itself on maintaining reliable and caring service that focuses on operational excellence and customer satisfaction. United's Network Operations team operates around the clock, ensuring smooth flight dispatching, routing, and coordination with various departments such as maintenance, line planning, and crew scheduling. This team plays a vital role in the company's success by acting as the eyes and ears during every phase of flight, from pushback to landing,... Show More

Job Requirements

  • Bachelor's degree or related experience
  • 2 years of relevant experience
  • strong knowledge of airport and network operations
  • proficient in the use of Microsoft Office products (Excel, Word, PowerPoint)
  • ability to work with cross functional groups- strong relationship building skills
  • strong interpersonal, verbal and presentation skills
  • highly organized, and the ability to multi-task competing priorities
  • must be legally authorized to work in the United States for any employer without sponsorship
  • successful completion of interview required to meet job qualification
  • reliable, punctual attendance is an essential function of the position

Job Qualifications

  • Bachelor's degree with an emphasis on airline management, aviation or industrial engineering
  • 2 years of experience in operations, airline, process engineering, quantitative and qualitative analysis
  • experience with process/system mapping and analysis
  • project management experience
  • experience using at least one database management system
  • ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Job Duties

  • Assist operational users in gathering business requirements and support in presenting final analysis to leadership
  • coordinate with IT team to ensure tools meet requirements to support operational needs by helping to plan and conduct quality assurance testing
  • help evaluate business processes
  • identify requirements
  • suggest areas for improvement by developing functional requirements and user stories
  • support network and station operations initiatives aimed at enhancing operational communication to drive efficiency, consistency, and accountability
  • support the monitoring of airline performance and assist operational leaders in addressing performance issues by improving operational tools
  • coordinate with training and change management teams to help deliver effective communication and training to successfully launch new or updated tools and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.