Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $57,600.00
Work Schedule
Flexible
Benefits
remote work
Flexible Hours
Competitive weekly salary
training provided
Opportunity for career advancement
Work-from-home setup
Professional Development
Job Description
The Transportation Support Coordinator role is an exciting opportunity offered by a dynamic logistics company committed to seamless freight movement and state-of-the-art remote work flexibility. This company is known for supporting the transportation industry by providing crucial backend assistance to trucking operations. It operates primarily to assist drivers, dispatchers, brokers, and operations teams to ensure freight is delivered timely and efficiently, avoiding any common pitfalls that lead to dispatch delays or scheduling conflicts. Employees in this role benefit from working completely remote, enjoying flexible hours that cater to various lifestyle needs, while gaining a strong foothold in the logistics and... Show More
Job Requirements
- High school diploma or equivalent
- Reliable internet connection and home office setup
- Ability to work independently in a remote environment
- Basic computer skills
- Good time management and multitasking abilities
- Strong communication and problem-solving skills
- Flexibility to work varied shifts if needed
Job Qualifications
- High school diploma or equivalent
- Basic familiarity with load boards and TMS (training provided)
- Strong communication skills
- Attention to detail
- Ability to multitask effectively
- Strong organizational skills
- Customer service experience is a plus
Job Duties
- Provide drivers with updated instructions, addresses, and appointment times
- Track ETAs, delays, breakdowns, and HOS considerations
- Help drivers resolve road issues quickly and professionally
- Confirm pickup and delivery appointments
- Track loads and provide real-time updates to brokers/shippers
- Verify BOLs, PODs, and ensure freight matches the bill
- Estimate realistic load/unload times
- Prevent overscheduling and tight back-to-back appointment windows
- Upload all paperwork into the TMS
- Track detention, layover, and TONU opportunities
- Keep clean, accurate load notes
- Send check calls and status updates
- Notify brokers of changes or delays
- Maintain positive, professional relationships with shippers/brokers
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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