Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $57,600.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Hours
remote work opportunities
Training and Development
competitive salary
Job Description
The Transportation Support Coordinator position is a remote, work-from-home opportunity designed for individuals looking to enter and progress within the freight and logistics industry. This role is offered by a company specializing in freight support services, coordinating transportation logistics to ensure freight moves efficiently and without delays. With a flexible schedule and a supportive remote work environment, this position is suitable for those who desire to develop an in-depth understanding of freight dispatching and eventually transition into becoming an Independent Freight Dispatcher.
This company values clear communication, strong organizational skills, and professional relationships with drivers, dispatchers, brokers, and shippers. The... Show More
This company values clear communication, strong organizational skills, and professional relationships with drivers, dispatchers, brokers, and shippers. The... Show More
Job Requirements
- High school diploma or equivalent
- ability to work from home with a reliable internet connection
- strong verbal and written communication skills
- organizational and multitasking abilities
- willingness to learn TMS and load board software
- availability to work flexible hours
- commitment to maintaining professional relationships
Job Qualifications
- High school diploma or equivalent
- prior experience in transportation logistics or customer service is a plus
- strong communication skills
- excellent attention to detail
- ability to multitask under pressure
- proficient organizational skills
- basic familiarity with load boards and TMS (training available)
Job Duties
- Provide drivers with updated instructions, addresses, and appointment times
- track ETAs, delays, breakdowns, and HOS considerations
- help drivers resolve road issues quickly and professionally
- confirm pickup and delivery appointments
- track loads and provide real-time updates to brokers/shippers
- verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)
- estimate realistic load/unload times
- prevent overscheduling and tight back-to-back appointment windows
- upload all paperwork into the TMS
- track detention, layover, and TONU opportunities
- keep clean, accurate load notes
- send check calls and status updates
- notify brokers of changes or delays
- maintain positive, professional relationships with shippers/brokers
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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