Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $57,600.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
remote work
Training opportunities
career advancement
Job Description
The Transportation Support Coordinator role offers a unique opportunity to join a dynamic company operating within the freight and logistics sector. This organization specializes in managing and supporting the transportation of goods across multiple regions, ensuring that freight is moved efficiently, punctually, and without unnecessary delays. As a company dedicated to innovative logistics solutions, it supports a network of drivers, dispatchers, brokers, and operations professionals who work together remotely to maintain seamless supply chain operations. The firm endorses a fully remote work environment, allowing employees to work comfortably from home while contributing meaningfully to the transportation industry. The employment type... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of relevant experience preferred
- reliable internet connection
- ability to work remotely with flexible hours
- strong written and verbal communication skills
- basic computer proficiency
- willingness to learn freight and dispatch industry practices
Job Qualifications
- High school diploma or equivalent
- excellent communication skills
- strong organizational skills
- ability to multitask under pressure
- basic familiarity with load boards and transportation management systems (training provided)
- attention to detail
- customer service experience preferred
Job Duties
- Provide drivers with updated instructions, addresses, and appointment times
- track ETAs, delays, breakdowns, and HOS considerations
- help drivers resolve road issues quickly and professionally
- confirm pickup and delivery appointments
- track loads and provide real-time updates to brokers and shippers
- verify BOLs, PODs, and ensure the freight matches the bill
- estimate realistic load and unload times
- prevent overscheduling and tight back-to-back appointment windows
- upload all paperwork into the TMS
- track detention, layover, and TONU opportunities
- keep clean, accurate load notes
- send check calls and status updates
- notify brokers of changes or delays
- maintain positive, professional relationships with shippers and brokers
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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