Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $34.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Mattel, Inc. is a global leader in the toy industry, renowned for its innovative products and iconic brands that inspire, entertain, and develop children through play. Founded in 1945, Mattel has grown into a trusted partner committed to empowering children to explore the wonder of childhood and achieve their full potential. With a diverse portfolio including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, and MEGA, Mattel continues to revolutionize the toy and entertainment market. Operating in 35 locations worldwide and distributing products in more than 150 countries, Mattel collaborates with top retail and e-commerce companies to reach... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer relations or event planning
- ability to multitask in a fast-paced environment
- strong communication skills
- physical ability to lift 30-50 pounds and stand/walk extensively
- flexible availability including nights, weekends, holidays
- knowledge of health and safety regulations
- positive attitude and team player
Job Qualifications
- High school degree or equivalent
- undergraduate education preferred
- minimum six months of customer relations or party/event experience
- one to two years in high-volume fine-casual dining preferred
- experience working with children preferred
- current ServeSafe certification preferred
- good verbal and communication skills
- enjoys public speaking and working with children
- warm and friendly demeanor
- ability to perform physical tasks including heavy lifting
- flexible schedule including nights, weekends, and holidays
Job Duties
- Achieves and delivers timely steps of party execution and positive customer feedback
- communicates with customers prior to events and maintains a pleasant ambiance in event spaces
- greets and seats guests while providing event information
- takes and delivers orders and upsells during parties
- services the party throughout the event including games, crafts, and doll care activities
- prepares desserts and manages to-go transactions
- delivers and processes checks and resets tables
- meets sales goals and manages vendor orders
- ensures customer satisfaction and resolves service issues
- adheres to health and safety regulations
- assigns and completes daily side work
- operates InfoGenesis system for transactions
- trains and assists teammates and supports various restaurant areas
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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