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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $18.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Career Development
Retirement Plan
Job Description
Mattel, Inc. is a globally renowned toy and family entertainment company established in 1945. With a rich heritage rooted in creativity and innovation, Mattel has grown to become one of the most iconic brands in the world, known for a diverse portfolio including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, and many more. As a leader in the toy industry, Mattel is dedicated to creating products and experiences that inspire and entertain audiences of all ages while fostering growth and development in children through play. The company values a culture of inclusion, respect, and openness, encouraging every... Show More
Job Requirements
- Minimum of 6 months work experience in customer relations, parties or events
- One to two years experience in a high-volume, fine-casual dining or related restaurant preferred
- Experience working with children preferred
- Current ServSafe certification preferred
- Good verbal and communication skills required
- Must enjoy public speaking, children, and possess a warm and friendly demeanor
- Must be able to perform physical tasks including heavy lifting, standing and walking for long periods, and exposure to loud environments
- Ability to work a flexible schedule including nights, weekends, and holidays
Job Qualifications
- Minimum of 6 months work experience in customer relations, parties or events
- One to two years experience in a high-volume, fine-casual dining or related restaurant preferred
- Experience working with children preferred
- Current ServSafe certification preferred
- Good verbal and communication skills
- Enjoys public speaking, has a warm and friendly demeanor
- Ability to perform physical tasks including lifting 30-50 pounds, standing and walking for extended periods, and tolerating loud environments
- Flexibility to work nights, weekends, and holidays
Job Duties
- Achieves and delivers timely steps of party execution and positive indicators on customer comment cards
- Communicates with customers prior to events and creates a pleasant ambiance in dining and party rooms
- Works with party team to greet and seat guests, shares event and store information, takes and delivers food and beverage orders, upsells and services party throughout the event
- Prepares desserts, manages to-go transactions, delivers and processes checks, bus and resets tables, and maintains cleanliness and stock of supplies
- Meets sales goals and budgetary guidelines, working with external vendors and placing product orders timely
- Ensures customer satisfaction by delivering exceptional parties and resolving any service issues graciously
- Executes events in accordance with AG standards, including games, crafts, hairstyling, and skin care of dolls
- Maintains ongoing communications with staff, management, and Retail Sales and Services departments
- Adheres to local and state health sanitation laws and workplace safety guidelines
- Assigns and completes daily tasks and side work assignments consistently and timely
- Demonstrates knowledge of the InfoGenesis system ensuring transactions comply with company policy
- Takes initiative to train, teach, and assist teammates across various restaurant areas when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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