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Mattel

American Girl NYC - Host (permanent)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

Mattel is a global leader in toy manufacturing with a rich heritage of creativity and innovation. Known for iconic brands like Barbie, Hot Wheels, Fisher-Price, and American Girl, Mattel inspires and entertains children worldwide by creating products and experiences that foster development through play. With a presence in over 150 countries and operations in 35 locations, Mattel is committed to inclusivity, diversity, and empowering its employees to bring their authentic selves to work. This commitment is reflected in their culture that values collaboration, innovation, and execution as key elements of their success. As a purpose-driven company, Mattel aims to empower... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Proficiency in restaurant reservation and POS systems preferred
  • Basic computer skills including Microsoft Office suite
  • Ability to manage large groups and resolve conflicts calmly
  • Excellent communication and interpersonal skills
  • Flexibility to work nights, weekends and holidays
  • Must have Friday, Saturday and Sunday availability

Job Qualifications

  • Experience as a restaurant host, hotel concierge or related customer service position preferred
  • Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook preferred
  • Experience working with children preferred
  • Ability to work a flexible schedule including nights, weekends and holidays
  • Availability on Friday, Saturday and Sunday preferred

Job Duties

  • Greet guests promptly and provide timely seating by maintaining accurate waitlists
  • Manage large crowds professionally and resolve challenging service situations diplomatically
  • Create and maintain a pleasant ambiance in the dining room and party rooms through lighting, music and table placement
  • Communicate accurate dining room and party room setup, including special requests and birthday information, to the restaurant team
  • Share information about store and restaurant events with guests
  • Utilize Zomato reservation and InfoGenesis register systems along with Microsoft Office to perform job functions
  • Initiate training opportunities with restaurant staff
  • Assist restaurant staff as needed to provide an outstanding dining experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.