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American Girl Host - (30 Hours/ Benefitted)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.25
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training opportunities
Inclusive culture

Job Description

Mattel is a globally recognized leader in the toy and entertainment industry, renowned for its innovative and high-quality products that inspire, entertain, and foster the development of children through play. Established in 1945, Mattel has built a legacy of creativity and innovation, managing a diverse portfolio of iconic brands such as Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, and MEGA. The company's offerings extend beyond toys to include film and television content, gaming, music, and live events, operating in 35 locations with products available in over 150 countries. Mattel prides itself on being a purpose-driven organization dedicated... Show More

Job Requirements

  • Must be able to work a flexible schedule including nights, weekends and holidays
  • Experience as a restaurant host, hotel concierge, or related customer service position preferred
  • Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax) preferred
  • Experience working with children preferred

Job Qualifications

  • Experience as a restaurant host, hotel concierge, or related customer service position preferred
  • Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax) preferred
  • Experience working with children preferred
  • Ability to work a flexible schedule including nights, weekends and holidays

Job Duties

  • Greets guests promptly and provides timely seating of guests by maintaining accurate waitlists while maximizing seating capacity
  • Manages large crowds in a professional manner and is able to resolve challenging service situations diplomatically
  • Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music and table placement
  • Communicates accurate dining room and party room setup, along with special requests and birthday information, to the restaurant team
  • Shares information on the store and restaurant events with guests
  • Utilizes Guestbridge reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions
  • Initiates training opportunities with restaurant staff
  • Assists restaurant staff as needed in providing an outstanding dining experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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