Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Standard Hours
Benefits
Flexible Schedule
Employee Discounts
Training and development opportunities
supportive work environment
Opportunities for advancement
Job Description
Dairy Queen is a globally recognized fast-food restaurant chain known for its delicious ice cream treats and quick service. Established over decades ago, Dairy Queen has grown into a beloved brand that combines quality products with exceptional customer experiences. The company values a friendly, team-oriented atmosphere and is committed to delivering positive memories to every customer or 'fan' that walks through its doors. Dairy Queen locations are scattered across the United States, including a welcoming store in Billings, Montana. This location prides itself on maintaining the high standards of the brand by emphasizing superior customer service, food quality, and a... Show More
Job Requirements
- Communicate positively with fans and co-workers constantly during shifts
- Work well under pressure-packed situations while maintaining a great attitude
- Comfortable standing for the entire shift and able to lift 50 pounds
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene and promptness
- Have fun and maintain a positive attitude at all times
Job Qualifications
- Strong communication skills
- Ability to work in a fast-paced environment
- Positive attitude and team spirit
- Basic knowledge of food safety and handling
- Customer service experience is a plus
- Ability to follow instructions and safety protocols
- Demonstrated reliability and punctuality
Job Duties
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Assist fans with menu navigation and product ingredient questions
- Strive to exceed fan expectations and deliver fan-first service through timely and quality service
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Prepare treat products following restaurant, health, and safety standards and procedures
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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