Ambassador Hospital Concierge

Camden, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Benefits

competitive benefits

Career growth opportunities

Tuition Assistance

Health Insurance

Paid Time Off

Employee wellness programs

Retirement Plan

Job Description

Penn Medicine is a leading academic medical center recognized for its commitment to delivering excellent patient care, driving innovative medical research, and educating future leaders in healthcare. As part of the University of Pennsylvania Health System, Penn Medicine operates at the forefront of medical discovery and patient service, offering an engaging environment that encourages collaboration among clinical, technical, and business professionals in various disciplines. Known for its state-of-the-art facilities and groundbreaking advancements, Penn Medicine serves a diverse patient population, providing personalized care and pioneering treatments to improve health outcomes.

The Hospital of the University of Pennsylvania, located within the Pe... Show More

Job Requirements

High school diploma or GED
Ability to work second shift for 40 hours per week
Excellent communication skills
Ability to assist patients with mobility needs safely
Strong customer service orientation
Ability to manage multiple tasks in a fast-paced environment
Commitment to providing compassionate patient and visitor support

Job Qualifications

High school diploma or GED
Associate of Arts or Science degree preferred
Strong interpersonal and communication skills
Ability to anticipate and address patient and visitor needs
Experience in customer service or related role preferred
Ability to work collaboratively in a multidisciplinary team environment

Job Duties

Provide a welcome to every patient, family member or visitor in accordance with the training provided through Penn Medicine Academy (scripting)
Initiate greeting and positive interaction to all
Anticipate and respond to patient, visitor and hospital staff concerns, expectations or needs in a timely manner
Assist immobile patients out of/into vehicles and into/out of wheelchairs safely and courteously
Manage visitor flow at entrances to assure patients of timely arrival for appointments
Support all way-finding, including the coordination of outpatient transports
Collaborate with patients, visitors and hospital staff to deliver a coordinated and seamless service to patients and visitors, including patient transportation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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