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ABM

Ambassador Customer Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $36,300.00 - $47,200.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee assistance program
Military leave
Career development opportunities

Job Description

ABM (NYSE: ABM) is a leading global provider of integrated facility, engineering, and infrastructure solutions. Established to enhance environments across commercial real estate, aviation, education, mission critical, manufacturing, and distribution sectors, ABM is dedicated to delivering essential services that make spaces cleaner, safer, and more efficient. With a workforce of over 100,000 team members and annual revenues exceeding $8 billion, ABM operates with a commitment to innovation, sustainability, and client-centered solutions. Their dedication to creating smarter, more connected spaces aligns with their vision of building a healthier and thriving world.

The role of Parking Ambassador at ABM is design... Show More

Job Requirements

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • No experience required and on the job training provided
  • Ability to engage in physical activities such as pulling trash and cleaning
  • Ability to work flexible hours
  • Must have good communication skills
  • Eligible to work in the United States

Job Qualifications

  • No high school diploma, GED or college degree required
  • No experience required and on the job training provided
  • One (1) year of customer service or similar work experience preferred
  • Ability to communicate effectively with customers
  • Ability to work flexible hours
  • Strong interpersonal skills
  • Ability to follow safety protocols

Job Duties

  • Act as a Welcome Ambassador for arriving passengers
  • Greet and engage with passengers in and around the terminal area to offer informational assistance
  • Communicate effectively with passengers regarding airport and airline services available
  • Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
  • Escort unaccompanied minors
  • Assist with baggage as required
  • Monitor and enforce carry-on baggage size requirements
  • Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
  • Provide assistance to passengers using kiosks to check-in
  • Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
  • Transfer and distribute wheelchairs as needed
  • Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment
  • Report hazards and incidents encountered in daily operation
  • Follow safety precautions at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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