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ABM Industries

Ambassador Customer Assistant

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Benefits

Health Insurance
Paid Time Off
Military leave
Employee assistance program
Retirement Plan
Training and Development
Employee Discounts

Job Description

ABM (NYSE: ABM) is one of the world's largest and most respected providers of facility services and solutions. Founded in 1909, the company operates globally, delivering essential services that create cleaner, healthier, and more sustainable environments. ABM serves a diverse range of industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues. With over 100,000 team members and more than 350 offices across the United States, the United Kingdom, the Republic of Ireland, and other international locations, ABM is committed to improving the spaces and places that matter most with comprehensive offerings such... Show More

Job Requirements

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • No experience required and on the job training provided

Job Qualifications

  • One year of customer service or similar work experience preferred
  • Strong communication and interpersonal skills
  • Ability to assist passengers with varying needs
  • Ability to follow safety protocols
  • Willingness to participate in on-the-job training
  • Military experience is a plus but not required

Job Duties

  • Act as a welcome ambassador for arriving passengers
  • Greet and engage with passengers in and around the terminal area to offer informational assistance
  • Communicate effectively with passengers regarding airport and airline services available
  • Assist the airline passenger assistant with transporting passengers in wheelchairs to and from flights
  • Escort unaccompanied minors
  • Assist with baggage as required
  • Monitor and enforce carry-on baggage size requirements
  • Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
  • Provide assistance to passengers using kiosks to check-in
  • Assist the aircraft cabin agent with the grooming of aircraft to maintain a clean and elevated inflight experience
  • Transfer and distribute wheelchairs as needed
  • Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment
  • Report hazards and incidents encountered in daily operation
  • Follow safety precautions at all times

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.