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Kettering Health

Ambassador - Culinary/Nutrition

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Career development opportunities
Employee assistance program

Job Description

Kettering Health is a not-for-profit health care system consisting of 13 medical centers and more than 120 outpatient facilities located throughout southwest Ohio. Renowned for delivering high-quality care, Kettering Health is deeply committed to transforming the health care experience at every stage of life. With a strong service-oriented mission, the organization continuously strives to provide exceptional patient care, train future health care professionals, and engage in outreach efforts both locally and internationally. As a leading health system, Kettering Health embodies values of compassion, excellence, innovation, and collaboration, creating a supportive and healing environment for patients and employees alike.

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Job Requirements

  • Ability to walk and stand for long periods of time
  • Ability to push and pull wheeled carts
  • Ability to read and write English
  • Ability to communicate effectively
  • Ability to follow oral and written directions
  • Ability to tolerate frequent temperature changes working with and around equipment that generates heat, steam, and cold

Job Qualifications

  • Ability to walk and stand for long periods of time
  • Ability to push and pull wheeled carts
  • Ability to read and write English
  • Ability to communicate effectively
  • Ability to follow oral and written directions
  • Ability to tolerate frequent temperature changes working with equipment
  • High school diploma or GED preferred
  • Food service or customer service experience preferred

Job Duties

  • Explains Room Service menu to patients
  • Qualifies patients as full Room Service, Assist, or Non-Select
  • Delivers patient meal trays and unit supplies
  • Follows HACCP principles in completing tasks
  • Accurately manages position paperwork such as tray delivery forms, Missed Meal Report, refrigerator and freezer temperature monitoring forms
  • Follows correct hand hygiene procedures
  • Utilizes appropriate scripting and responds to patients and internal and external customers
  • Effectively and safely uses position equipment, performing cleaning and sanitation procedures
  • Ensures meal selections align with patient’s diet order
  • Prioritizes timely meal delivery within 45 minutes
  • Orients patients to room service ordering process and communicates qualifications with Call Center

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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