Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
free meal during shift
Room discounts at Marcus Hotels & Resorts properties
Discounts at Marcus Hotels & Resorts restaurants cafes lounges golfing skiing and spa
Discounted parking and bus pass program
Two for one movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Paid Time Off
Job Description
Saint Kate - The Arts Hotel, located in Milwaukee's vibrant Theater District, is a distinguished luxury hotel celebrated for its artistic ambiance and exceptional guest experiences. As a member of Marcus Hotels & Resorts, which boasts a rich 60-year legacy of operational and service excellence, Saint Kate offers a uniquely creative and culturally rich environment that attracts theater lovers, art enthusiasts, food connoisseurs, and entertainment seekers. The hotel is recognized not only for its modern luxury but also for integrating artistic elements across its design and guest services, making it a creative hub within the city. Marcus Hotels & Resorts... Show More
Job Requirements
- Valid driver’s license
- Two years of driving experience
- Clean driving record
- High school diploma or equivalent
- Prior hospitality or valet experience preferred
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner
- Excellent interpersonal, listening and communication skills
- Ability to lift, push, pull and/or carry or otherwise move packages and boxes and luggage up to 100 lbs continuously throughout shift
- Must be able to represent the company in a professional, well-groomed and courteous manner at all times
Job Qualifications
- High school diploma or equivalent
- Prior hospitality or valet experience preferred
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner
- Excellent interpersonal, listening and communication skills including reading, writing, speaking and understanding English
- Ability to lift, push, pull and/or carry or otherwise move packages and boxes and luggage up to 100 lbs continuously throughout shift
- Must be able to represent the company in a professional, well-groomed and courteous manner at all times
Job Duties
- Greet and welcome all guests check-ins/outs and effectively resolve challenging guest requests and complaints
- Lift, carry, load luggage onto bell cart, read and match luggage tags, write claim tickets, and escort guests to their rooms with their items
- Park cars and ensure the front drive of hotel is guest ready at all times
- Represent the hotel with professionalism and decorum including remaining calm and alert during emergencies and heavy hotel activity
- Attend all scheduled mandatory Guest Services Department meetings, trainings and hotel meetings
- Perform all other related duties and special projects as requested and assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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