Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.25 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
cross training and advancement opportunities
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
flexible savings account
401k with 6% match
Life insurance
long term disability
accident insurance
Hospital Indemnity insurance
critical illness insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement Program
Employee assistance program
Job Description
Little America Hotel & Resort in Cheyenne, Wyoming is a premier destination known for its welcoming atmosphere and diverse, family-oriented team. The resort prides itself on creating an inclusive environment that values equality and the contributions of every employee, ensuring a positive workplace culture that supports growth and collaboration. As a significant employer in the region, Little America offers a robust benefits package and numerous opportunities for career advancement through cross-training and professional development programs. The hotel and resort industry, especially at a reputable establishment such as Little America, focuses on providing exceptional guest experiences, combining high standards of service... Show More
Job Requirements
- Must be willing to work holidays, weekends, mornings and/or evenings
- Must be reliable and available to work
- Must be able to stand or walk for up to 8 hours at a time
- Must be able to exert physical effort in transporting or lifting overhead 20-50 or more pounds
- Must be able to move up to 100 lbs. with wheeled assistance
Job Qualifications
- Preferred two years of serving experience in a similar resort setting
- Previous cash handling experience is required
- Must be TIPs certified for alcohol service or obtain a TIPs certification within 30 days of hire
- Developed knowledge of wine, beer, spirits, and cocktails with experience selling and presenting wines
- Available to work flexible hours, including weekends and holidays
- Excellent communication skills in English, both verbal and written
- Ability to deal with people in a team-based, service-oriented environment and to perform duties in a manner that is strictly consistent with governmental and/or company standards
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor
- Must have the ability to perform repetitive work
Job Duties
- Follow and comply with all food & beverage rules of conduct, policies, and procedures
- Set up the dining room and workstation and ensure preparedness for the shift
- Greet the guests in a friendly and professional manner consistent with the Little America experience
- Solicit the guest's food and beverage order, making suggestions and explaining choices as necessary
- Communicate with the culinary team regarding allergens, dietary needs, or special requests
- Properly submit orders through the point-of-sale system
- Deliver prepared food and beverages to the table, ensuring guest satisfaction
- Prepare and present the accurate check, perform necessary cashier services to process the payment, and adhere to cash handling standards
- Maintain cleanliness and neatness of work areas and the guests' tables during and after the meal
- Perform all "side work" and other duties to ensure the guest has a positive dining experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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