Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.25 - $15.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Omni Tucson National Resort & Spa is a distinguished luxury resort nestled in the foothills of the Santa Catalina Mountains in Tucson, Arizona. Known for its breathtaking views and emotionally immersive experiences, the resort offers guests an unparalleled blend of natural beauty and recreational activities, including 36-hole championship and desert-style golf courses. The resort has earned a reputation for exceptional service, exquisite amenities, and a warm, welcoming atmosphere that appeals to both vacationers and professionals alike. Its dynamic work environment fosters a culture of respect, gratitude, and empowerment, making it a sought-after employer within the hospitality industry. Employees at the... Show More
Job Requirements
- High school diploma or equivalent
- must have and maintain current Food Handlers and TABC certifications
- prior serving and cash handling experience preferred
- must have availability including weekends and holidays
- ability to stand and walk for extended periods
- ability to lift and carry moderate weight without assistance
- strong communication skills in English
- ability to multitask in a fast-paced environment
Job Qualifications
- Must have available on Friday morning/early afternoon
- must have and maintain current Food Handlers and TABC certifications
- must agree and adhere to compensation acknowledgment and tip reporting guidelines
- ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers
- must be able to work in a fast-paced environment and multitask
- prior serving and cash handling experience preferred
- must be able to work flexible shifts including weekends and holidays
- MICROS experience preferred
Job Duties
- Maintain regular attendance in compliance with Omni standards
- maintain high standards of personal appearance and grooming, including proper attire and name tag
- provide outstanding service to members and guests in a friendly and professional manner
- maintain full familiarity with menus and beverage offerings, including wine service
- complete station set-up and breakdown/side-work
- maintain tabletop items and fold napkins according to specified standards
- polish and clean all water glassware in assigned station during each shift
- ensure salt and pepper, sugar caddies are full at all times
- take food and beverage orders and upsell as often as possible
- bus tables whenever needed
- greet all members and guests pleasantly and use surnames when obtained
- send orders using the MICROS system
- communicate with culinary team regarding meal requirements, allergies, dietary needs, and special requests
- alert manager immediately if a member or guest has a suggestion, complaint, or issue
- present accurate check to guest and process payment
- maintain cleanliness of the restaurant
- assist in the orientation and training of new associates
- assist in seating members and guests and answering phones for restaurant and room service as needed
- cross train among other food and beverage outlets as needed
- maintain knowledge of the resort property
- attend department meetings and other required company trainings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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