Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $75,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical
Dental
Vision
401k
Job Description
Hallcon is a leading mobility and infrastructure services company specializing in turnkey transportation solutions that serve a diverse range of clients, including technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies, and more. The company offers a comprehensive suite of essential transportation services including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, advanced technological solutions, analytics and business intelligence, vehicle maintenance, cleaning services, as well as rider experience measurement to ensure high-quality transit services. Hallcon is committed to innovation, operational excellence, and providing reliable transportation that meets the evolving needs of the communities and industries... Show More
Job Requirements
- Must have a minimum of 5 years’ experience in customer service and transportation service
- requires experience with FMCSA regulations as prescribed by the US Department of Transportation
- must be computer literate and have working experience with Microsoft Office suite
- must be able to work various days and hours with flexibility, as required
- must be at least 21 years of age
- must be qualified to work in the United States
Job Qualifications
- Good communication skills and ability to interact with passengers and clients with clarity, tact and courtesy
- must be computer literate and have working experience with Microsoft Office suite
- must be able to work various days and hours with flexibility, as required
- must be at least 21 years of age
- must be qualified to work in the United States
- must have a minimum of 5 years’ experience in customer service and transportation service
- requires experience with FMCSA regulations as prescribed by the US Department of Transportation
- experience with fleet management, maintenance, dispatch software and systems is highly desirable
Job Duties
- Monitor daily driver activities to ensure compliance with company policies
- maintain communications with Local Dispatchers while responding to client needs
- provide support to Dispatch Team to ensure successful operation, cover shifts as needed
- initiate corrective actions with employees to manage client incidents while mitigating the risk of future SLA penalties
- develop written reports as required by management
- professionally respond to information requested by riders and client
- coordinate communication between employees and clients
- process and complete employee payroll
- ensure safety standards are met and rules are followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: