Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $75,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Professional growth opportunities
dynamic work environment
Convenient location
Job Description
Hallcon is a leading mobility and infrastructure services company dedicated to providing turnkey transportation solutions for a broad range of clients, including technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, and public transportation agencies, among others. With a commitment to innovative and efficient multi-mode transportation operations, Hallcon delivers essential services such as integrated command center operations, electric vehicle (EV) infrastructure, advanced technology deployment, analytics and business intelligence, vehicle maintenance, cleaning services, and rider experience measurement. The company is well-positioned as a critical partner in the evolving landscape of transportation, adapting to the needs of a diverse customer base... Show More
Job Requirements
- Must have a minimum of high school diploma or equivalent
- Must have at least 5 years experience in customer service and transportation service
- Must be legally authorized to work in the United States
- Must be at least 21 years old
- Must be familiar with FMCSA regulations
- Must have computer proficiency including Microsoft Office
- Must be able to work various shifts with flexibility
Job Qualifications
- Good communication skills and ability to interact with passengers and clients with clarity, tact and courtesy
- Must be computer literate and have working experience with Microsoft Office suite
- Must be able to work various days and hours with flexibility, as required
- Must be at least 21 years of age
- Must be qualified to work in the United States
- Must have a minimum of 5 years experience in customer service and transportation service
- Requires experience with FMCSA regulations as prescribed by the US Department of Transportation
- Experience with fleet management, maintenance, dispatch software and systems is highly desirable
Job Duties
- Monitor daily driver activities to ensure compliance with company policies
- Maintain communications with local dispatchers while responding to client needs
- Provide support to dispatch team to ensure successful operation, cover shifts as needed
- Initiate corrective actions with employees to manage client incidents while mitigating the risk of future SLA penalties
- Develop written reports as required by management
- Professionally respond to information requested by riders and client
- Coordinate communication between employees and clients
- Process and complete employee payroll
- Ensure safety standards are met and rules are followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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