Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $75,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Professional growth opportunities
dynamic work environment
Convenient location
Job Description
Hallcon is a leading mobility and infrastructure services company dedicated to delivering comprehensive turnkey solutions to a diverse range of clients. These clients include technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies, and numerous other sectors. The company prides itself on providing essential transportation services that encompass multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, advanced technology, analytics and business intelligence, as well as maintenance, cleaning, and rider experience measurement. This broad service offering positions Hallcon as a vital player in the transportation and infrastructure industry, consistently driving innovation to meet the evolving needs... Show More
Job Requirements
- Minimum of 5 years’ experience in customer service and transportation service
- Experience with FMCSA regulations as prescribed by the US Department of Transportation
- Must be at least 21 years of age
- Must be qualified to work in the United States
- Must have good communication skills and ability to interact with passengers and clients clearly and courteously
- Must be computer literate and experienced with Microsoft Office suite
- Must be able to work various days and hours with flexibility, as required
Job Qualifications
- Good communication skills and ability to interact with passengers and clients with clarity, tact and courtesy
- Must be computer literate and have working experience with Microsoft Office suite
- Must be able to work various days and hours with flexibility, as required
- Must be at least 21 years of age
- Must be qualified to work in the United States
- Must have a minimum of 5 years’ experience in customer service and transportation service
- Requires experience with FMCSA regulations as prescribed by the US Department of Transportation
- Experience with fleet management, maintenance, dispatch software and systems is highly desirable
Job Duties
- Monitor daily driver activities to ensure compliance with company policies
- Maintain communications with local dispatchers while responding to client needs
- Provide support to dispatch team to ensure successful operation, cover shifts as needed
- Initiate corrective actions with employees to manage client incidents while mitigating the risk of future SLA penalties
- Develop written reports as required by management
- Professionally respond to information requested by riders and clients
- Coordinate communication between employees and clients
- Process and complete employee payroll
- Ensure safety standards are met and rules are followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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