Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,500.00 - $95,300.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical
Dental
Vision
401k
Job Description
Hallcon is a leading mobility and infrastructure services company dedicated to delivering turnkey solutions for a diverse range of clients including technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, and public transportation agencies. With a comprehensive service portfolio that spans multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement, Hallcon is at the forefront of innovative transportation services. The company prides itself on its ability to provide essential and customized transportation solutions that meet the evolving needs of its clientele, helping them to optimize their transportation networks... Show More
Job Requirements
- Must be at least 21 years of age
- Must be qualified to work in the United States
Job Qualifications
- Good communication skills and ability to interact with passengers and clients with clarity, tact and courtesy
- Must be computer literate and have working experience with Microsoft Office suite
- Must be able to work various days and hours with flexibility, as required
- Must have a minimum of 5 years experience in customer service and transportation service
- Requires experience with FMCSA regulations as prescribed by the US Department of Transportation
- Experience with fleet management, maintenance, dispatch software and systems is highly desirable
Job Duties
- Monitor daily driver activities to ensure compliance with company policies
- Maintain communications with local dispatchers while responding to client needs
- Provide support to dispatch team to ensure successful operation, cover shifts as needed
- Initiate corrective actions with employees to manage client incidents while mitigating the risk of future SLA penalties
- Develop written reports as required by management
- Professionally respond to information requested by riders and clients
- Coordinate communication between employees and clients
- Process and complete employee payroll
- Ensure safety standards are met and rules are followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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