Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) Plan
Tuition Reimbursement
Employee Discounts
Employee Referral Bonus
Job Description
Hotel Indigo Denver Downtown is an upscale hotel located in Denver's historic Union Station neighborhood. It beautifully captures the essence of the city's gold rush-era heritage with subtle nods throughout its design. The hotel features 180 well-appointed guest rooms and versatile meeting spaces, making it an ideal destination for both leisure and business travelers. With its prime location offering direct access to I-25 and the RTD Light Rail to Denver International Airport, Hotel Indigo stands centrally in the buzzing downtown corridor, providing guests with both convenience and urban excitement.
At Hotel Indigo, every guest enjoys a unique and immersive ex... Show More
At Hotel Indigo, every guest enjoys a unique and immersive ex... Show More
Job Requirements
- High school diploma or equivalent
- One to two years relevant experience
- Ability to lift 20-40 lbs
- Manual dexterity for serving and carrying trays
- Ability to bend and kneel
- Mobility to maneuver in narrow spaces
- Ability to stand continuously during shifts
- Ability to climb steps
- Moderate comprehension and literacy
- Ability to multitask and follow instructions
- Strong organizational skills
- Tact and understanding in customer service interactions
Job Qualifications
- High school education or equivalent
- One to two years in a related position with this company or other organizations
- Basic knowledge of customer service principles
- Understanding of food service functions and restaurant operations
- Ability to lead and coach team members
- Strong verbal and written communication skills
- Ability to follow policies and procedures closely
Job Duties
- Full set up and tear down of each service
- Lead and guide fellow servers to be the best
- Keep station neat and clean while servicing guest per established policies and procedures
- Able to work flexible shifts including mornings, afternoons, evenings, weekends and holidays
- Set tables in assigned area correctly and uniformly
- Follow all opening/closing checklists and ongoing side work to ensure maximum efficiency
- Coach fellow team members and assist in the absence of a manager
- Break down buffets and other special food service tables and equipment
- Assist management team as a supervisor when manager is not present
- Greet and serve guests following food and beverage service guidelines
- Keep kitchen and storage areas clean as per management policies
- Communicate needs and concerns clearly and timely to manager on duty
- Complete all set-up and closing duties
- Assist guests and facilitate guest needs acting as supervisor when needed
- Be vocal in pre-shifts and throughout shifts to help staff stay on point and deliver on brand promise
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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