Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.29
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Life insurance
short-term disability
401(k) with employer match
Employee assistance program
Tuition Reimbursement
hotel discounts
Restaurant Discounts
Employee Referral Bonus Program
Job Description
Hotel Indigo Denver Downtown is a distinguished upscale hotel located in the historic Union Station neighborhood of Denver. The hotel embodies the city's rich gold rush heritage and modern vibrancy, offering guests an immersive experience that blends Denver's wild past with its booming future. With 180 stylish guest rooms and well-appointed meeting spaces, Hotel Indigo is perfectly situated in Denver's bustling downtown corridor, providing convenient access to I-25 and the RTD Light Rail system, which offers service to Denver International Airport. This prime location attracts both business and leisure travelers seeking comfort, convenience, and a unique sense of place.
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Job Requirements
- High school diploma or equivalent
- One to two years of relevant experience
- Ability to stand continuously for long periods
- Ability to lift and carry 20 to 100 pounds
- Good manual coordination and multitasking capabilities
- Ability to work flexible shifts including mornings, evenings, weekends, and holidays
- Strong communication skills
- Ability to maintain cleanliness and organizational standards
- Ability to function in a physically strenuous indoor environment
- Must have tact and patience when handling customer service situations
- Must be able to follow verbal and written instructions
- Ability to work independently and as part of a team
Job Qualifications
- High school education or equivalent
- One to two years in a related position with this company or other organizations
- Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations
- Ability to coach and lead fellow team members effectively
- Excellent communication and organizational skills
- Ability to follow policies, procedures, and SOPs consistently
- Experience working flexible shifts including weekends, holidays, and varied hours
Job Duties
- Full set up and tear down of each service
- Lead and guide fellow servers to be the best
- Keep station neat and clean while servicing guest per established policies and procedures
- Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays
- Set tables in assigned area correctly and uniformly
- Follow all opening/closing checklist and on-going side work to insure maximum efficiency
- Ability to coach fellow team mates and assist in the moment when manager not present
- Break down buffets or other special food service tables and equipment
- Assist management team in all areas as a supervisor when manager is not present
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage
- Keep kitchen area & all storage areas clean according to policies set forth by management
- Clearly and timely communicate needs and concerns to MOD
- Complete all set-up and closing duties
- Assist guests
- act as supervisor when needed in order to facilitate guest needs in the moment
- Be vocal in pre shifts and throughout the shifts helping other staff members stay on point, educated and delivering on our brand promise
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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