MISSOULA DOUBLETREE

AM Host/Server Assistant

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $13.00
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Work Schedule

Flexible
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Benefits

Free meal per shift
food discounts
Hilton Hotels travel discount program
401(k) with Company Match
Paid Time Off
Holiday pay
Employee and guest focused environment

Job Description

The establishment is part of the renowned Hilton Hotels group, a global leader in the hospitality industry known for its commitment to outstanding guest service and exceptional hotel experiences. Hilton Hotels is recognized worldwide for its quality accommodations, exceptional service, and dedication to creating memorable stays for guests. This particular position is within one of Hilton's hotel restaurants, which aims to provide an excellent dining experience by combining high culinary standards with friendly and efficient service. The company culture emphasizes teamwork, guest satisfaction, and professional growth, making it an attractive workplace for individuals passionate about hospitality and customer service.Show More

Job Requirements

  • High school diploma or equivalent
  • one year customer service experience preferred
  • open availability to work various shifts
  • ability to stand for extended periods
  • excellent interpersonal skills
  • reliable and punctual
  • ability to follow instructions and work under supervision

Job Qualifications

  • One year customer service experience preferred
  • open schedule availability
  • strong communication skills
  • ability to work in a fast-paced environment
  • teamwork and collaboration skills
  • basic knowledge of restaurant operations
  • customer-focused attitude

Job Duties

  • Welcome guests and ascertain their dining needs
  • seat guests and manage the seating chart
  • monitor restaurant activity to determine seating and dining flow
  • perform opening and closing duties, as needed
  • assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • ensure knowledge of the menu
  • assist fellow team members and other departments wherever necessary to maintain positive working relationships
  • set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
  • ensure tableware is in good and working condition and report any defects for repair
  • stock, maintain and clean designated food station(s)
  • assist food server(s) with table service, including, but not limited to, serving beverages, bread, etc.
  • retrieve and transport dirty tableware to dishwashing area
  • respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location