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Spire Hospitality

AM Concierge Lounge Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical
Dental
Vision
pet discount program
Identity Theft Protection
Earned wage access
pre-paid legal support
flexible spending accounts
401k
Life insurance
critical accident insurance
critical illness insurance
short-term disability
long-term disability
Paid Time Off
wellness programs
hotel discounts

Job Description

Located directly across from Hollywood Burbank Airport, our hotel offers a prime location just minutes away from popular attractions such as Universal Studios Hollywood, the North Hollywood Arts District, and the Burbank Town Center. With 395 beautifully appointed rooms, extensive event space spanning 46,750 square feet, on-site restaurants serving innovative California cuisine, a bar, and a coffee shop, guests enjoy comfort and convenience in an inviting atmosphere. Plush bedding, mini-refrigerators, flat-screen TVs, large work desks, and complimentary Wi-Fi ensure every guest feels at home and can relax or work with ease during their stay.

SPIRE Hospitality manages this distinguished prope... Show More

Job Requirements

  • Graduation from high school or equivalent
  • Prior customer service experience
  • CA Food Handlers Certification
  • TIPs Certification
  • Ability to maintain cleanliness and organization
  • Strong communication skills
  • Ability to respond to guest inquiries promptly and accurately

Job Qualifications

  • Any combination of education and experience equivalent to graduation from high school
  • Prior customer service experience required
  • Prior front desk or hospitality experience preferred
  • CA Food Handlers Certification
  • TIPs Certified
  • CPR certification and/or First Aid training preferred

Job Duties

  • Greet customers immediately with a friendly and sincere welcome
  • Make personal connection with each guest and respond to guest cues
  • Use a clear, understandable speaking voice and respond to inquiries with accurate information
  • Maintain a very clean and organized area to ensure all guests have what they need
  • Ensure Concierge Lounge is kept clean and stocked with proper food and beverage
  • Follow proper food handling techniques and food safety procedures
  • Ensure all equipment is working properly and report issues promptly

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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