Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
competitive salary
Tips
Training and development opportunities
Employee Discounts
Positive work environment
Opportunities for career advancement
supportive management
Job Description
Arlo Hotels is a vibrant independent lifestyle hotel brand dedicated to offering guests a unique and memorable experience that elevates the hospitality standard. Known for its innovative design, lively atmosphere, and commitment to exceptional guest service, Arlo Hotels has carved a niche in the competitive hotel and hospitality industry by catering to travelers who seek both comfort and style. The brand prides itself on blending modern amenities with a welcoming ambiance, making every stay an inspiring and enjoyable occasion.
As an expansive lifestyle hotel, Arlo Hotels places a strong emphasis on personalized guest interaction and elevating service qual... Show More
As an expansive lifestyle hotel, Arlo Hotels places a strong emphasis on personalized guest interaction and elevating service qual... Show More
Job Requirements
- 1+ years’ experience and proven technical expertise as a barista and counter person
- Some bartending and/or serving experience preferred
- General knowledge of register/point of sales system
- TIPS training a plus
- Food handler’s permit a plus
Job Qualifications
- 1+ years’ experience and proven technical expertise as a barista and counter person
- Some bartending and/or serving experience preferred
- General knowledge of register/point of sales system
- TIPS training a plus
- Food handler’s permit a plus
Job Duties
- Always treat guests with courtesy and respect in a variety of situations
- Honesty and integrity
- Report immediately any accident and or incident which may accrue while at work
- Acknowledge guest with eye contact
- Use guest name whenever possible
- Report all guest concerns to management in a timely manner
- Acknowledge all bar guests immediately, however busy
- Take guests’ food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations
- Expertly making coffee, espresso, and tea beverages
- Input orders into POS system or Skytab correctly
- Have a strong knowledge of all house cocktails as well as standard recipes
- Open all wine and champagne bottles using proper wine service techniques
- Anticipate guests needs, respond promptly, and acknowledge all guests
- Interact in courteous and professional manner with guests, supervisors, and co-workers
- Be proactive in resolving guest complaints
- Act with integrity and honesty, and alert management to any and all issues that may arise at a guest
- Monitor and maintain cleanliness, sanitation, and organization of the bar
- Clean and maintain bar equipment
- Clean and maintain espresso machine, coffee maker, coffee grinders, and all other coffee equipment
- Properly mark all bar guests for each course in advance of delivery of food to the table
- Always try and anticipate your guests’ needs
- Maintain menu knowledge throughout employment, continuously review menu items, and keep up to date with any changes
- Alert management to VIPs, great guests, big spenders, distributors, and anyone else you think wants extra attention
- Ensure accuracy of guest checks and promptly process payments
- Ensure that all cash is handled correctly, and that correct change is given
- Close out all cash checks for the floor in a prompt manner
- Complete end of night closing check out
- Notify management to any pertinent information related to the shift
- Follow all responsible alcohol practices, including carding all guests who appear under the age of 40
- Follow all health department procedures, including best practice notes that can be found behind bar
- Must learn and maintain knowledge of Arlo brand and the property
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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