Northpoint Recovery Holdings, LLC logo

Alumni Coordinator

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Subsidized health insurance coverage for employee, spouse, & dependent(s)
100% employer paid basic life insurance equal to 1x annual salary, up to $100,000
100% employer paid employee assistance program
Pre-tax savings accounts for all IRS-allowable medical and dependent care expenses
Generous paid time off plan and 10 paid holidays annually
Employee Referral Bonuses
401k retirement plan & employer match

Job Description

Northpoint Recovery Holdings, LLC is a prominent behavioral healthcare provider that began in 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. As they celebrate over a decade of growth in 2025, Northpoint has established itself as a leader in the treatment of adults facing substance use and co-occurring disorders with evidence-based therapies. Through its Northpoint Recovery brand, the company delivers comprehensive behavioral health services, while its subsidiary, Imagine by Northpoint, offers specialized mental health treatment for adolescents. Operating within an in-network commercial insurance model, Northpoint has expanded significantly, growing from two facilities to seventeen across the... Show More

Job Requirements

  • must be at least 21 years of age
  • must have a valid drivers' license, a safe driving record, and reliable transportation
  • must have willingness to embrace and actively support the unique culture and core values of Northpoint as well as our mission

Job Qualifications

  • 3+ years of experience in the field of behavioral health or other relevant industry preferred
  • certified peer support specialist or certified peer counselor certification preferred
  • knowledge of recovery support systems and 12-step programs preferred
  • developed interpersonal and engagement skills
  • experience with a growing company with multiple entities and geographic locations preferred
  • excellent critical thinking skills
  • strong attention to detail with demonstrated organizational skills
  • comfortable analyzing information and dealing with complexity
  • able to handle confidential material in a reliable manner
  • excellent communication skills
  • ability to communicate clearly and concisely, verbally and in writing
  • strong interpersonal skills to handle sensitive situations and confidential information
  • social ease and a demonstrated ability to build relationships with a variety of different people and personality types
  • ability to perform several tasks concurrently with ease and professionalism
  • ability to effectively prioritize workload in a fast-paced environment
  • proficiency with Microsoft Office Suite

Job Duties

  • Contribute to an outcomes database of all Northpoint alumni
  • maintain a safe, supportive, healthy and fun alumni community
  • support outpatient clinical staff through regular communication with facility staff and leadership
  • submit at least three event proposals quarterly, prior to the start of said quarter, for review and approval
  • plan and execute large scale alumni meetings and events while reaching attendance goals
  • coordinate with leadership and facility staff to schedule guest speakers and appearances
  • maintain a consistent and visible presence at all adult service line facilities
  • facilitate structured outlined groups weekly
  • collaborate with and assist the multi-disciplary team and all facility support functions served
  • disseminate information provided by leadership regarding recovery support services
  • create regular content and engagement on Northpoint and alumni private social media platforms
  • acknowledge alumni anniversaries and promote events
  • perform exit interviews with all graduating clients from the residential program
  • meet exit survey completion goals and adhere to online review protocols
  • disperse and manage Northpoint alumni inventory in an organized manner
  • build excellent rapport with Northpoint alumni and staff
  • adhere to all company policies and procedures
  • maintain confidentiality in accordance with established policies and procedures and standards of care
  • perform other related duties and special projects as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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