Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.40 - $17.10
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Job Description
David's Bridal is a leading retail company specializing in bridal gowns, bridesmaid dresses, and other formal occasion attire. Established with a commitment to providing high-quality apparel and exceptional customer experiences, David's Bridal has become a trusted name for brides and customers seeking beautiful, elegantly crafted dresses for their special events. The company operates numerous stores nationwide, offering professional services such as dress fittings and alterations to ensure that every customer looks and feels perfect on their big day. David's Bridal emphasizes a welcoming shopping environment, attentive customer service, and expert tailoring to enhance every bride's overall experience.
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Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience required, preferably in bridal and special occasion production environment
- Ability to lift and move up to 10 pounds
- Ability to stand, walk and sit for extended periods
- Manual dexterity to use POS terminals, sew and perform fittings
- Good vision and ability to use computers and electronic devices for long periods
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience, preferably in bridal or special occasion production environment
- Ability to use computerized POS systems is a plus
- Strong customer service and communication skills
- Ability to manage multiple customers simultaneously
- Knowledge of garment quality control and alteration procedures
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- Use all systems to manage the customer flow to deliver five-star customer experience
- Maintain all service levels by being prepared, welcoming, meeting the needs and being there for all customers including operational checklist tasks
- Provide an exceptional service experience to multiple customers at one time
- Proactively address customer concerns with confidence and escalate when necessary
- Communicate the importance of alterations in perfecting the dress and promote all alteration services and personalization options
- Assist stylists in closing sales by consulting with customers regarding gown fit and customization
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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