Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $18.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
early pay access
generous team member discount
Vision care
supplemental insurances
401K Program
Legal benefits
Pet insurance
Job Description
David's Bridal is a highly respected and leading retailer in the bridal industry, known for its commitment to helping customers find the perfect wedding dress and accessories for their special day. Established as a dominant force in the market, David's Bridal sells one out of every three wedding dresses and boasts some of the highest customer service scores in retail. This company prides itself on empowering both its customers and employees to pursue their dreams. Known for its positive work environment and dedication to professional growth, David's Bridal offers various part-time and full-time positions in its stores across multiple locations.... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years of prior retail experience in an apparel or specialty store environment
- prior sewing experience preferred
- prior experience with computerized POS (Point of Sale) system
- ability to stand, walk, sit for extended periods
- manual dexterity to operate POS terminals, steam garments, sew and perform fittings
- ability to lift or move up to 10 pounds
- excellent communication skills
- ability to handle multiple customers and resolve conflicts
- adherence to dress code policy
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- prior sewing experience is helpful
- prior experience with computerized POS (Point of Sale) system
Job Duties
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict
- Use all systems to manage the customer flow to deliver five-star customer experience
- Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service, proactively address customer concerns with confidence, know when to escalate and partner with leadership team
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
- Promote all alterations services and personalization options
- Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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