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Job Overview
Employment Type
Hourly
Part-time
Compensation
Hourly
Range $16.00 - $16.20
Work Schedule
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
Vision care
supplemental insurances
401K Program
generous team member discount
Job Description
David's Bridal is a well-established retail company specializing in wedding dresses and bridal accessories, renowned for its dominant market presence and commitment to exceptional customer service. As a leading player in the bridal industry, David's Bridal holds a significant share of product sales, with one out of every three wedding dresses sold coming from their stores. The company prides itself on providing a memorable shopping experience, supported by some of the highest customer service scores in the retail sector. With a mission to empower both customers and employees to follow their dreams, David's Bridal fosters a workplace culture that values... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS (Point of Sale) system
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS (Point of Sale) system
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- Use all systems to manage the customer flow to deliver five-star customer experience
- Meet all service vows including Prepare, Welcome, Meet Needs and Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
- Promote all alterations services and personalization options
- Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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