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Alterations Customer Service Representative

Job Overview

briefcase

Employment Type

Part-time
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Compensation

Hourly
Range $8.75 - $15.00
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Work Schedule

Standard Hours
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Benefits

Rewarding environment
competitive pay
Team bonus
Vision care
supplemental insurances
401K Program
employee discount

Job Description

David's Bridal is a leading retailer specializing in wedding dresses and special occasion apparel, known for its comprehensive offerings and exceptional customer service. With a dominant presence in the bridal market, David's Bridal serves customers at every stage of their special moments—from engagements to weddings and beyond. As a company, David's Bridal is committed to empowering both its customers and employees to find and celebrate their unique styles and milestones. The company prides itself on holding one out of three products sold in its category and boasts one of the highest customer service scores in retail, demonstrating an unwavering commitment... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of retail experience in apparel or specialty store
  • Prior sewing experience preferred
  • Experience using computerized POS systems
  • Ability to stand, walk, and sit for extended periods
  • Manual dexterity to perform sewing and pressing tasks
  • Ability to lift or move up to 10 pounds
  • Strong verbal communication skills
  • Ability to provide excellent customer service

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years of retail experience in apparel or specialty store
  • Prior sewing experience preferred
  • Experience with computerized POS systems
  • Strong communication and conflict resolution skills
  • Ability to multitask and work in a fast-paced environment
  • Customer-focused approach

Job Duties

  • Welcome and service customers with enthusiasm
  • Make and manage appointments efficiently
  • Answer phones and resolve customer issues
  • Press, steam, and spot clean garments
  • Ensure all altered items meet quality standards
  • Maintain store cleanliness and promotional readiness
  • Support inventory management and transaction accuracy

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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