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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Workplace training
Job Description
David's Bridal is a renowned leader in the bridal and special occasion retail industry, known for providing exceptional wedding dresses, bridesmaids gowns, and accessories to customers across the nation. With a commitment to quality, style, and personalized service, David's Bridal has established itself as a trusted brand for brides and customers seeking memorable event apparel. The company prides itself on delivering not only fashionable products but also unparalleled customer experiences through its knowledgeable and attentive staff. As part of its dedication to excellence, David's Bridal fosters a welcoming and supportive work environment where employees are encouraged to grow and succeed... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS system
- Ability to stand, walk, and sit for extended periods
- Ability to reach, stoop, kneel, crouch, and bend
- Ability to lift and move up to 10 pounds
- Ability to communicate clearly and hear customers
- Manual dexterity to use POS terminals, count money, steam garments, and handle phones
- Ability to see close and distant objects and use peripheral vision and depth perception
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS system
- Good communication skills
- Ability to manage multiple customers simultaneously
- Problem-solving and conflict resolution skills
- Ability to maintain dress code standards
- Competence in garment care including pressing and steaming
Job Duties
- Welcome customers with enthusiasm over the phone, virtual chats, and in person
- Manage customer flow using all systems to deliver five-star customer service
- Prepare, welcome, meet needs, and be present for all customers including operational checklist tasks
- Provide exceptional service experience to multiple customers simultaneously
- Communicate alterations' role in perfecting dresses and promote alterations services
- Maintain store standards including cleanliness, organization, and promotional readiness
- Greet and escort customers to and from alterations appointments
- Press, steam, and spot clean merchandise
- Inspect all altered garments to ensure quality control
- Build long-term customer relationships to exceed satisfaction and loyalty
- Support inventory management through processing special orders and merchandise standards
- Handle cash wrap transactions accurately and support related behaviors
- Seek assistance from the Alterations Manager for unresolved customer issues
- Maintain a clean and organized alterations room
- Perform duties assigned by store management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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