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Job Overview
Employment Type
Hourly
Part-time
Compensation
Hourly
Range $13.20 - $13.50
Work Schedule
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
Early pay
Generous discount
Vision care
Supplemental Insurance
401K Program
identity theft protection discount
home and auto insurance discounts
mobile discounts
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading specialty retail company that focuses on providing an extensive and diverse range of bridal and formalwear products. The company dominates the wedding dress market, with one out of every three dresses sold by them, underscoring their significant presence and reputation in the bridal industry. Known for their exceptional customer service, David's Bridal prides itself on offering a supportive and empowering environment both for its customers and employees. The company embraces a culture rooted in diversity, equity, and inclusion, striving to reflect these values in its workforce and customer interactions while creating a welcoming and celebratory... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS (point of sale) system
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS (point of sale) system
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- Use all systems to manage the customer flow to deliver five-star customer experience
- Meet all service vows including prepare, welcome, meet needs and be there for all customers, includes all operational checklist tasks and meeting customers emotional and practical needs
- Provide an exceptional service experience to multiple customers at one time and contribute to the store achievement of five-star customer service
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with alterations
- Promote all alterations services and personalization options
- Maintain store standards including clean, organized, promotional readiness and store recovery to support a flawless shopping experience
- Greet and escort all alterations customers to and from alterations for appointments
- Press, steam and spot clean all merchandise
- Follow quality control guidelines and inspect all garments altered, steamed or pressed to verify pristine condition before final delivery to customer
- Build long-term relationships to meet and exceed customer satisfaction and loyalty
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise
- Support all cash wrap behaviors and process transactions with accuracy to make sure every customer feels celebrated
- Seek assistance from the alterations manager to address customer issues that cannot be resolved
- Maintain a clean and well-organized alterations room
- Perform duties and tasks as assigned by store management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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