Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $11.20
Work Schedule
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
Early pay
Team member discount
Vision care
supplemental insurances
401K Program
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading retail company specializing in bridal and special occasion apparel and accessories. With a significant market presence, David's Bridal dominates one-third of the bridal products category, making it a trusted and recognized name for brides and customers preparing for their special events. The company prides itself on delivering exceptional customer service, consistently achieving one of the highest customer satisfaction scores in the retail industry. David's Bridal fosters a collaborative and inclusive work environment where employees are empowered to pursue their dreams alongside their customers' dreams. This commitment to excellence provides a rewarding workplace culture for its... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS system
- Ability to stand, walk, sit for extended periods and perform manual tasks
- Ability to lift or move up to 10 pounds
- Capability to communicate effectively with customers
- Maintain dress code standards
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in apparel or specialty store
- Prior sewing experience is helpful
- Experience with computerized POS system
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong customer service orientation
Job Duties
- Welcome and assist customers over the phone, virtual chats and in person
- Manage customer flow using all systems to deliver excellent service
- Meet all service standards including preparing, welcoming, meeting needs and being present for customers
- Provide exceptional service to multiple customers simultaneously and handle conflict resolution
- Communicate the importance of alterations and promote services and personalization options
- Maintain store cleanliness, organization, and promotional readiness
- Greet and escort alterations customers for appointments
- Press, steam and spot clean garments
- Inspect altered garments to ensure quality before final delivery
- Build long-term customer relationships to exceed satisfaction
- Process special orders, pickups and maintain inventory standards
- Handle cash wrap processes and transactions accurately
- Seek assistance from Alterations Manager for unresolved issues
- Maintain a clean and organized alterations room
- Perform additional duties as assigned by store management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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