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Job Overview
Employment Type
Hourly
Part-time
Compensation
Hourly
Range $11.15 - $11.20
Work Schedule
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
Get Paid Early
generous team member discount
Vision care
supplemental insurances
401K Program
discount for Identity Theft Protection
discounts for home and auto insurance
discounts for Mobile
Legal benefits
Pet insurance
Job Description
David's Bridal is a leader in the bridal retail industry, known for its extensive selection of wedding dresses, formalwear, and accessories. Building on a strong tradition of exceptional customer service and product quality, David's Bridal has become a trusted name for brides-to-be and their families nationwide. The company prides itself on offering a welcoming and supportive shopping environment that helps customers find the perfect dress for their special day. With a focus on empowering both customers and employees, David's Bridal fosters a culture where dreams and personal style come to life. The company holds a dominant market share, with approximately... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS system
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS system
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict
- Use all systems to manage the customer flow to deliver five-star customer experience
- Meet all service vows including Prepare, Welcome, Meet Needs and Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service, proactively address customer concerns with confidence, know when to escalate and partner with leadership team
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
- Promote all alterations services and personalization options
- Maintain store-standards such as clean, organized, promotional readiness and store recovery to support a flawless shopping experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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