Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.30 - $16.55
Work Schedule
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
Get Paid Early
generous team member discount
Vision care
supplemental insurances
401K Program
discount for Identity Theft Protection
discounts for home and auto insurance
discounts for Mobile
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading retailer specializing in wedding dresses, formalwear, and related accessories. With a dominant presence in the market, they are known for offering a wide range of products that cater to brides and customers looking for the perfect attire for their special day. The company prides itself on its exceptional customer service, aiming to deliver a personalized and memorable shopping experience that supports customers through an important milestone in their lives. Emphasizing inclusivity and diversity, David's Bridal fosters a workplace culture where employees and customers alike feel valued and empowered to express their true selves. The employment... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS Point of Sale system
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience is helpful
- Prior experience with computerized POS Point of Sale system
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone virtual chats and in person
- Use all systems to manage the customer flow to deliver five-star customer experience
- Meet all service vows including prepare welcome meet needs and be there for all customers includes all operational checklist task and meeting customers emotional and practical needs
- Provide exceptional service experience to multiple customers at one time and contribute to the store achievement of five-star customer service proactively address customer concerns with confidence know when to escalate and partner with leadership team
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with alterations
- Promote all alterations services and personalization options
- Maintain store standards clean organized promotional readiness store recovery to support a flawless shopping experience
- Maintain high dress code standards as required by the dress code policy
- Greet and escort all alterations customers to and from alterations for appointments
- Press steam and spot clean all merchandise
- Follow quality control guidelines and inspect all garments altered steamed pressed to verify pristine condition before final delivery to customer
- Build long term relationships to meet and exceed customer satisfaction and loyalty
- Support inventory management by processing special orders pick ups and first quality standards for all merchandise
- Support all cash wrap behaviors and process transactions with accuracy to make sure every customer feels celebrated
- Seek assistance from the alterations manager to address customer issues that are not able to resolve
- Maintain a clean and well organized alterations room
- Perform duties and tasks as assigned by store management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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