DBI

Alterations Customer Service Representative

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $18.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan

Job Description

David's Bridal is a leading specialty retailer focused on providing high-quality bridal party apparel, including wedding dresses, bridesmaids' dresses, prom dresses, and accessories. Established as the go-to destination for all things bridal, David's Bridal has built a reputation for its wide selection, exceptional customer service, and expertise in helping customers find the perfect attire for their special occasions. With numerous locations across the country and a commitment to making every bride's experience memorable, the company continually strives to uphold a standard of excellence in both products and service. David's Bridal is recognized for its supportive store environments and opportunities for... Show More

Job Requirements

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment
  • Prior sewing experience is helpful
  • Prior experience with computerized POS (Point of Sale) system

Job Qualifications

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment
  • Prior sewing experience is helpful
  • Prior experience with computerized POS (Point of Sale) system

Job Duties

  • Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
  • Use all systems to manage the customer flow to deliver five-star customer experience
  • Meet all service vows including prepare, welcome, meet needs and be there for all customers
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of five-star customer service
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with alterations
  • Promote all alterations services and personalization options
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.