Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
David's Bridal is a leading specialty retailer known for offering a wide range of bridal gowns, bridesmaid dresses, and accessories, serving customers with dedication and a commitment to quality and style. With a reputation for creating memorable shopping experiences, David's Bridal combines an extensive product selection with exceptional customer service to help brides and their parties find the perfect garments for their special occasion. The company prides itself on fostering an inclusive, welcoming environment supported by a passionate team of retail professionals dedicated to enhancing every customer’s journey from selection to alteration and final fitting.
The Alterations Customer Service Represe... Show More
The Alterations Customer Service Represe... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years prior retail experience in an apparel or specialty store environment
- Prior sewing experience helpful
- Experience with computerized POS system
- Ability to stand, walk, bend, and lift up to 10 pounds
- Manual dexterity for sewing and POS operation
- Excellent communication skills
- Ability to multitask and resolve customer issues
- Must adhere to company dress code standards
Job Qualifications
- High school diploma or equivalent
- 1-2 years retail experience in apparel or specialty store
- Prior sewing experience helpful
- Experience with computerized POS system
- Strong communication and customer service skills
- Ability to multitask and manage time effectively
- Basic knowledge of garment care and alterations
Job Duties
- Welcome and assist customers with enthusiasm in person, via phone, and virtual chats
- Manage customer flow using store systems to deliver exceptional service
- Meet all service standards including preparation, welcoming, meeting customer needs, and being present
- Provide exceptional service to multiple customers simultaneously while addressing concerns and escalating as needed
- Communicate the importance of alterations for dress perfection and promote personalization services
- Maintain clean, organized store and alterations area adhering to company standards
- Press, steam, and inspect garments ensuring quality before customer pickup
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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